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Troubleshooting Font Fields

International Printing may not be an easy concept to grasp, but it is one that can be very valuable in expanding your shipping capabilities. If you encounter problems, check the following:

·If you are trying to print double-byte fonts natively, make sure that you have read information regarding how your printer stores double byte fonts and that you have the appropriate firmware, PCMCIA card or module to print the characters you need. Loftware does not support any Printer Firmware issues.

·Check Printer Options and Label Options to ensure that the correct language has been chosen in Loftware.

·Go through the steps for the Language Properties Wizard a few times to thoroughly understand how the wizard works.

Note: The paragraph feature in Loftware Label Manager (Design) was designed for single-byte character sets, and as currently implemented, does not work consistently with the double-byte data used for DBCS fonts.
In some cases, doubling the size of the paragraph fields on your label may work, if the data is consistently double-byte. However, many "double-byte character sets" may have both single-byte and double-byte characters, as listed below:

Japanese Shift-JIS (MS Code page 932)
Simplified Chinese GBK (MS code page 936)
Korean Hangul (MS code page 949)
Traditional Chinese BIG5 (MS code page 950)

A printer manufacturer may support these in slightly different ways, so it is best to review the actual code pages from that manufacturer.

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